Terms & Conditions — LeatherBureau | Premium Leather Craftsmanship
Legal

Terms &
Conditions

Please read these terms carefully before using our website or placing an order. By accessing LeatherBureau, you agree to be bound by the terms below.

Overview

Our Legal Agreement

These Terms and Conditions govern your use of the LeatherBureau website (leatherbureau.com) and any purchases made through it. LeatherBureau is operated from 12500 Roma Way, Port Saint Lucie, FL 34953, USA.

By using our site or placing an order, you confirm that you have read, understood, and agree to these terms in full. If you do not agree, please discontinue use of this website immediately.

These terms contain important information about your rights and obligations. They also include limitations and exclusions that may apply to you. Please read them in full before proceeding.

Your Agreement

Terms & Eligibility

01
Acceptance of Terms

By accessing or using the LeatherBureau website, browsing our product listings, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies referenced herein.

If you do not agree with any part of these terms, you must discontinue use of this website immediately. Your continued use of the site following any changes constitutes your acceptance of those changes.

Important: These terms contain important information about your rights and obligations, as well as limitations and exclusions that may apply to you.

02
Eligibility & Account

To place an order or create an account on LeatherBureau, you must be at least 18 years of age and a legal resident of the United States. By using this website, you represent and warrant that you meet these eligibility requirements.

  • You must provide accurate, complete, and current information during any registration or checkout process.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
  • LeatherBureau reserves the right to terminate accounts, refuse service, or cancel orders at its sole discretion if it suspects misuse, fraud, or violation of these terms.
  • Notify us immediately at support@leatherbureau.com of any unauthorised use of your account.
Ordering

Products & Payment

03
Products & Orders

All products are subject to availability. Product descriptions, images, and pricing are for informational purposes and subject to change. We reserve the right to discontinue any product at any time.

Product Accuracy

Colours and textures may vary slightly due to monitor settings and natural leather variation.

Order Acceptance

An order is accepted only once we send a written order confirmation email. We may cancel any order at our discretion.

Availability

All orders are subject to product availability. If an item becomes unavailable, we will offer a full refund or an alternative.

Customised Items

Custom or personalised orders are non-returnable unless the item arrives damaged or materially different from what was agreed.

04
Pricing & Payment

All prices are in US Dollars (USD). We reserve the right to modify prices at any time, but changes will not affect orders already confirmed.

  1. Prices are subject to change without notice. The price charged will be that displayed at checkout.
  2. We accept Visa, Mastercard, American Express, Discover, PayPal, and other secure payment methods at checkout.
  3. All transactions are processed via SSL-encrypted, PCI-compliant gateways. We do not store your full card details.
  4. In the event of a pricing error, we will contact you. You may proceed at the corrected price or cancel for a full refund.
  5. Promotional discount codes are valid only for the specified period and cannot be applied retroactively.
  6. Sales tax is applied in accordance with applicable US state and local tax laws based on the shipping destination.

Every transaction is protected with bank-level SSL encryption. Your financial data is never stored on our servers.

Delivery & Returns

Shipping & Refunds

05
Shipping & Delivery

LeatherBureau offers free standard shipping on all orders within the United States — including Alaska and Hawaii — with no minimum order value. We ship to US domestic addresses only.

  • Processing Time: Orders are processed within 1–3 business days of payment confirmation.
  • Delivery Time: Standard delivery takes 5–8 business days from dispatch.
  • Tracking: A tracking number is emailed once your order ships. We are not responsible for carrier delays beyond our control.
  • Address Accuracy: You are responsible for providing a complete and accurate shipping address.
  • Risk of Loss: Risk and title pass to you upon delivery to the carrier.
06
Returns & Refunds

We offer a 14-day return window on eligible items from the date of delivery. Items must be unused, unworn, and in original condition with all tags and packaging.

  • Non-Returnable: Customised items, final-sale items, and items showing signs of use or alteration are not eligible.
  • Damaged / Wrong Items: Contact us within 48 hours with photos. We will arrange a free replacement or full refund.
  • Refund Timeline: Approved refunds are processed within 5–10 business days to the original payment method.

To initiate a return, email support@leatherbureau.com with your order number. Do not send returns without prior authorisation.

Your Responsibilities

IP, Conduct & Disclaimer

07
Intellectual Property

All content on LeatherBureau — text, graphics, images, logos, design elements, and code — is the exclusive property of LeatherBureau and protected by applicable copyright and trademark laws.

  • You may not reproduce, distribute, or create derivative works from any content without our prior written consent.
  • The LeatherBureau name, logo, and related marks are protected trademarks.
  • You are granted a limited, non-exclusive licence to access this website for personal, non-commercial purposes only.
  • Content you submit (reviews, photos) grants LeatherBureau a royalty-free licence to use for business purposes.
08
User Conduct

You agree to use this website only for lawful purposes. You must not use this website to:

  1. Engage in any conduct that is unlawful, fraudulent, or harmful.
  2. Transmit unsolicited advertising, spam, or promotional material.
  3. Knowingly transmit data containing viruses or other harmful programs.
  4. Attempt to gain unauthorised access to any part of the website or its systems.
  5. Use automated tools (bots, scrapers) to access content without written permission.
  6. Impersonate any person or entity or misrepresent your affiliation.
  7. Submit false, misleading, or fraudulent reviews or order information.
09
Disclaimer of Warranties

This website and all products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

  • The website will be uninterrupted or error-free is not guaranteed.
  • Results obtained from the website will not always be accurate or reliable.
  • Some jurisdictions do not allow exclusion of implied warranties — in such cases our liability is limited to the greatest extent permitted by law.

Some jurisdictions do not allow exclusion of implied warranties, so some of the above may not apply to you.

Legal Provisions

Liability, Law & Changes

10
Limitation of Liability

To the fullest extent permitted by law, LeatherBureau, its directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of, or inability to use, the website or any products purchased from it.
  • Any unauthorised access to or alteration of your data or transmissions.
  • Any interruption, suspension, or termination of the website or services.

Our total aggregate liability shall not exceed the amount paid by you for the specific product that is the subject of the claim.

11
Governing Law

These Terms shall be governed by the laws of the State of Florida, United States, without regard to its conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in St. Lucie County, Florida, USA.

We encourage customers to contact us first. Most issues can be resolved swiftly through our support team before any formal dispute process becomes necessary.

12
Changes to These Terms

LeatherBureau reserves the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting to the website.

The "Effective Date" (January 2026) indicates when these terms were last revised. We encourage you to review them periodically.

Your continued use of the website following any changes constitutes your acceptance of the revised terms.

Wear the Difference

Browse our full collection of handcrafted leather jackets, riding gear, duffle bags, and artisan aprons — built to last a lifetime.

Contact & Business Info

Get in Touch

We're a real business with real people behind it. Here's everything you need to reach us, return an order, or just say hello.

Business Name
LeatherBureau
12500 Roma Way, Port Saint Lucie
FL 34953, United States
Customer Support Email
support@leatherbureau.com
Response within 24 business hours
Phone
+1 (929) 836-4242
Mon–Fri, 9:00 AM – 6:00 PM EST
Business Address
12500 Roma Way
Port Saint Lucie, FL 34953
United States
US domestic shipping only — all 50 states
Business Hours (EST)
Monday – Friday 9:00 AM – 6:00 PM
Saturday Closed
Sunday Closed
All times Eastern Standard Time (EST)