Clear, honest billing practices — because your trust in every transaction matters to us.
We accept a wide range of secure payment methods to ensure a convenient checkout experience for customers worldwide:
Payment options available at checkout may vary depending on your location. All available methods will be displayed during the checkout process.
Payment is collected at the time of order placement. By completing your purchase, you authorise LeatherBureau to charge the full order amount — including any applicable taxes and shipping fees — to your selected payment method.
All transactions are processed in US Dollars (USD). If your bank or card is denominated in a different currency, your payment provider will apply their applicable exchange rate. LeatherBureau is not responsible for any foreign exchange fees or conversion charges applied by your bank.
After successful payment, you will receive an order confirmation email. This email confirms that your payment was received and your order is being processed. It does not constitute a contract for delivery until your order has been dispatched.
Payments made via PayPal are processed through the account registered with Samah Leathers LLC. You may see this name on your PayPal statement. This is completely normal and expected.
LeatherBureau is a proud sister project of Samah Leathers LLC. PayPal transactions may appear under the Samah Leathers LLC business name on your bank or PayPal statement. Rest assured — this is fully legitimate and your order is completely safe with us.
If your payment is declined, your order will not be processed. Please check the following:
If you continue to experience payment difficulties, contact us at support@leatherbureau.com and we will assist you promptly.
All payments are processed through PCI-compliant, SSL-encrypted payment gateways. We do not store your full card details on our servers. Your financial information is handled exclusively by certified payment processors including PayPal and Stripe.
Bank-Level Protection: Every transaction on LeatherBureau is secured with 256-bit SSL encryption. We never store sensitive card data on our servers — your financial information remains entirely safe.
LeatherBureau reserves the right to cancel any order suspected of fraud or unauthorised card use. In such cases, we will void the charge and notify the cardholder's bank. We cooperate fully with law enforcement agencies when required.
Refunds are issued to the original payment method used at checkout. We do not issue refunds to alternative payment methods or bank accounts. Refunds are processed within 10 business days of receiving your approved return. Please see our Return & Refund Policy for full eligibility conditions and timeframes.
We ask that customers contact us directly at support@leatherbureau.com before initiating a chargeback with their bank or payment provider. Most issues can be resolved quickly and amicably through our support team. Chargebacks initiated without prior contact may result in the dispute being contested with full order and shipment evidence.
Contact Us First: Before raising a chargeback, please reach out to our team. We resolve almost all billing issues within 24–48 business hours — directly, fairly, and without the hassle of a formal dispute.
If an item is listed at an incorrect price due to a typographical error or system fault, we reserve the right to cancel the affected order and issue a full refund. We will notify you promptly if this occurs.
If you have any questions about our billing practices, a charge on your statement, or any other financial matter related to your order, please do not hesitate to contact us:
LeatherBureau is a sister project of Samah Leathers LLC. Charges from PayPal may appear under the Samah Leathers LLC business name. This is entirely normal — both brands operate under the same trusted parent company.
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