Clear, honest billing practices — because your trust in every transaction matters to us.
We accept the following secure payment methods at checkout:
Available payment options are displayed at checkout. All transactions are processed in US Dollars (USD). Foreign exchange fees, if any, are applied by your bank — not LeatherBureau.
Payment is collected at the time of order placement. By completing your purchase, you authorise LeatherBureau to charge the full order amount — including applicable taxes and shipping fees — to your selected payment method.
After successful payment, you will receive an order confirmation email. This confirms your payment was received and your order is being processed. It does not constitute a contract for delivery until your order has been dispatched.
Payments made via PayPal appear on your statement as LeatherBureau. If you have any questions about a charge, please contact us at support@leatherbureau.com before raising a dispute.
Unrecognised charge? Email us at support@leatherbureau.com with your order number before raising a bank dispute. We resolve all billing queries within 24 business hours.
Refunds are issued to the original payment method only, within 10 business days of receiving your approved return. See our Return & Refund Policy for full eligibility conditions.
If your payment is declined, your order will not be processed. Please check:
Please contact us at support@leatherbureau.com before initiating a chargeback. Most issues are resolved within 24–48 business hours. Chargebacks without prior contact may be contested with full order and shipment evidence.
All payments are processed through PCI-compliant, SSL-encrypted gateways. We do not store full card details on our servers. Your financial information is handled exclusively by certified processors including PayPal and Stripe.
256-bit SSL Encryption: Every transaction is fully encrypted. We never store sensitive card data on our servers.
If you have any questions about a charge, refund, or billing matter — our team is here to help.
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